Last Updated: July 16, 2025
Welcome to Tino’s Tree Service! We’re glad you’re here. By using our website or our tree care services, you agree to these Terms of Use. Please read them carefully before using our site or booking services.
1. Who We Are
Tino’s Tree Service provides expert tree care services including removal, trimming, stump grinding, and more. We proudly serve the following areas in Kentucky:
- Jeffersontown, KY
- Shively, KY
- St. Matthews, KY
- Valley Station, Louisville
- Middletown, KY
- Shepherdsville, KY
- Newburg, Louisville
- Pleasure Ridge Park, Louisville
2. Our Services
We offer a variety of tree services:
- Tree Removal: We safely remove dead or dangerous trees.
- Tree Trimming/Pruning: We trim and shape trees for better health and safety.
- Stump Removal/Grinding: We grind stumps so your yard looks clean and neat.
- Emergency Tree Services: Available 24/7 for fallen trees or other urgent issues.
- Tree Health Care: We help with tree problems like pests or disease.
We offer clear pricing and free estimates for all services.
3. How It Works
Here’s how our process works:
- Free Estimate: Contact us, and we’ll give you a no-obligation estimate.
- Scheduling: Once you approve, we’ll set up a time to do the work.
- Completion: After the job is done, you’ll get a final invoice—no hidden fees.
- Service Changes: If the scope of work changes, we’ll update the estimate and confirm with you.
4. Your Responsibilities
To make sure the job goes smoothly, please:
- Give Accurate Info: Let us know about any special needs or concerns.
- Clear the Area: Ensure the work area is safe and easy to access.
- Permits: If your project requires a permit, please inform us so we can take care of it.
- Stay in Touch: Let us know if anything changes during the job.
5. Payment Terms
Tino’s Tree Service offers upfront pricing:
- Estimate: We’ll give you a clear estimate before starting the job.
- Payment: We expect full payment once the job is done. We accept checks, credit cards, or other methods.
- Late Payment: Late payments may result in a fee or a pause in work.
6. Cancellations and Rescheduling
If you need to cancel or reschedule, please give us at least 24 hours’ notice. Cancellations within 24 hours may result in a cancellation fee.
7. Liability and Safety
At Tino’s Tree Service, safety is our top priority:
- Liability: We take every step to protect your property and keep our team safe, but we’re not responsible for damage caused by natural disasters or unexpected events.
- Property Damage: We strive to avoid damage, but if it happens, we’ll work to fix it.
- Acts of Nature: Weather delays may happen. If they do, we’ll notify you right away.
8. Emergency Services
We offer 24/7 emergency services. If a tree falls or there’s another urgent issue, call us anytime at 502-490-2292.
9. Customer Satisfaction
Your satisfaction is important to us. If you’re not happy with the work, let us know. We’ll make sure the job is done right the first time.
10. Privacy Policy
We value your privacy. Any personal information you give us is only used to complete your tree service and to communicate with you. We don’t share your information with third parties unless required by law or necessary to do the job.
11. Intellectual Property
All content on our website, like text, images, logos, and trademarks, belongs to Tino’s Tree Service. You may not use, copy, or distribute this content without permission.
12. Changes to These Terms
We can change these Terms of Use anytime. If we do, we’ll post the updated version on this page, and it’ll take effect right away.
13. Dispute Resolution
If a dispute comes up, we’ll try to solve it by talking it out. If we can’t reach an agreement, we’ll settle the issue through mediation or arbitration in Kentucky.
14. Contact Us
Have any questions? You can contact us at:
Tino’s Tree Service
Phone: 502-490-2292
Email: Pedrotino205@gmail.com
Website: [Your website URL]
Address: 8600 Charleston Way, Shelbyville, KY 40065